How can I access a shared mailbox using Google Workspace
  1. From your Google Workspace Mailbox in your browser, select your initials in the upper right-hand corner > Select Add another account
    Add another account.png
  2. Enter the shared email address as in the example below [email protected]
  3. Select the downward triangle next to the shared email address [email protected]

  4. Select your own Google Workspace email account

  5. Once your Inbox reloads, select your initials in the upper right-hand corner again > click on the name of your shared email account which should say Delegated next to it as in the example below


    Select Delegated Account.png
  6. The shared inbox should open in another tab within Google Chrome